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Room & Desk Reservation Solutions with Friction-Free Stickiness that Unleash Workspace Efficiency
Clyde Wang of IAdea discusses how friction-free stickiness and intuitive room and desk reserva...
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Decoding Emotional Intelligence: Using EQ to Lead Effectively in FM
Episode Summary
Becky Spohn and Cherish Johnette unpack how emotional intelligence (EQ) shapes effective leadership and communication. From debunking EQ myths to emphasizing empathy and self-awareness, they share real-life lessons from decades in the field.
Episode Notes
In today's episode, Becky Spohn and Cherish Johnette delve into emotional intelligence (EQ) and its significance in professional settings. Together they discuss EQ's components as defined by Daniel Goleman: self-awareness, self-management, social awareness, and relationship management. They also address misconceptions about EQ, share personal experiences and emphasize the importance of empathy and effective communication in resolving conflicts.
Sponsor:
This episode is sponsored by ODP Business Solutions!
Connect with Us:
- LinkedIn: https://www.linkedin.com/company/ifma
- Facebook: https://www.facebook.com/InternationalFacilityManagementAssociation/
- X: https://x.com/IFMA
- Instagram: https://www.instagram.com/ifma_hq/
- YouTube: https://youtube.com/ifmaglobal
- Visit us at https://ifma.org
Show Contributors
- Cherish Johnette
- Becky Spohn
- Elizabeth Shelton
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