A Podcast By IFMA
ConnectedFM

Operations & Maintenance

Why Indoor Air Quality Matters More Than Ever with Dr. Joseph Allen

Harvard public health expert Dr. Joseph G. Allen joins host Edward Wagoner to discuss why indoor air quality is becoming a defining responsibility for today’s facility managers. He breaks down the science, the technology and the practical steps leaders can take to create healthier, higher-performing...

• Edward Wagoner
• Dr. Joseph Allen
• Elizabeth Shelton

Emerging Topics

2026 Global Facility Management Trends, Challenges and Opportunities

Wayne Whitzell, Christa Dodoo, and Maria Gonzalez-Burgos explore key global facility management tren...

• Wayne Whitzell
• Christa Dodoo
• Maria Gonzalez-Burgos
• Elizabeth Shelton

Technology

REWIND: A Strategic Guide to Transforming Facility Management with AI

As 2025 comes to a close, we’re revisiting one of our most ...

• Lorri Rowlandson
• Elizabeth Shelton

Sustainability

The Next Generation's Take on Creating a Sustainable World

In this episode, host Christopher Bourke talks with three students ...

• Christopher Bourke
• Yaslin Schafthuizen
• Mauro Kasirin
• Jorinde Drees
• Elizabeth Shelton

Technology

What AI Can (and Can’t) Do for Facility Management — Insights from Brian Haines

AI is changing facility management, but only when paired with high-quality data and human expe...

• Edward Wagoner
• Brian Haines
• Elizabeth Shelton

Training

Transforming Facility Management Through Learning & Training

Jean Pierre Segers and Jos Duchamps of Brains and Trees explore the importance of learning and de...

• Jean-Pierre Segers
• Jos Duchamps
• Elizabeth Shelton

Technology

How AI Is Transforming Asset Management

Discover how AI is reshaping asset management, from smarter workflows to data-driven efficienc...

• Kal Gyimesi
• Vishal Rane
• Elizabeth Shelton

Emerging Topics

Global Facility Management Trends and Insights You Need to Know

IFMA’s Matt Tucker and Lara Paemen unpack global trends transforming facility management, from...

• Dr. Matt Tucker
• Lara Paemen
• Elizabeth Shelton

FM Profession

Empowering Women in Facility Management with Dr. Winnie Kwofie

Host Edward Wagoner talks with Dr. Winnie Kwofie about visibility in facility management, the ...

• Edward Wagoner
• Dr. Winnie Kwofie
• Elizabeth Shelton

LATAM

La economía circular en América Latina

Rebeca Arguedas se sienta con Edwin Fernández y Augusto Henao para explorar el papel de la econom...

• Rebeca Arguedas
• Valentina Pérez
• Edwin Fernández
• Augusto Henao

FM Profession

How Trena Ellis Led Facility Management Projects in California and India

Trena Ellis, Vice President of Facilities and Physical Security at Safe Credit Union, shares h...

• Wayne Whitzell
• Trena Ellis
• Elizabeth Shelton

Risk Management

Proactive Cybersecurity Strategies for Facility Managers

Cyberattacks on critical infrastructure occur 13 times every second making cybersecurity a top co...

• Stacey Shepard
• E.J. von Schaumburg
• Elizabeth Shelton

Technology

Navigating AI and Technology in Facility Management with Peter Ankerstjerne

Peter Ankerstjerne, CEO of Planon, joins Connected FM to discuss AI, data strategy, and the po...

• Edward Wagoner
• Peter Ankerstjerne
• Elizabeth Shelton

Sustainability

Adapting to Extreme Heat: Challenges and Solutions for Facility Managers

Tom Ryckaert speaks with Christa Dodoo and Eleni Myrivili a...

• Tom Ryckaert
• Christa Dodoo
• Eleni Myrivili
• Elizabeth Shelton

Leadership & Strategy

Leadership, Mentoring and Workplace Strategy: Insights from Katerina Karasyova

Wayne Whitzell and Katerina Karasyova dive into hybrid work...

• Wayne Whitzell
• Katerina Karasyova
• Elizabeth Shelton

Workplace

Snap Out of It: Why Workplaces Need a Wake-Up Call with Kay Sargent

Kay Sargent discusses the pressing need for change in facilities management, emphasizing the impo...

• Edward Wagoner
• Kay Sargent
• Elizabeth Shelton

Workplace

The Importance of Sound Masking in Modern Offices

Host Kate Paradis and acoustic engineer Francois Gariepy explore how sound masking transforms ...

• Francois Gariepy
• Kate Paradis
• Elizabeth Shelton

Sustainability

The Role of the Circular Economy in Facility Management

Dr. Matt Tucker...

• Dr. Matt Tucker
• Gary Miciunas
• Elizabeth Shelton

Safety & Well-being

Breaking Stigma: Mental Health in Facility Management

Host Edward Wagoner chats with Drew DePriest, McKesson’s Di...

• Edward Wagoner
• Drew DePriest
• Elizabeth Shelton

Operations & Maintenance

Key Indoor Air Quality Metrics Every Facility Manager Should Know

Lisa Hickey and Darryl DeAngelis explore the essentials of indoor air quality, from VOCs and CO2 ...

• Lisa Hickey
• Darryl DeAngelis
• Elizabeth Shelton

Technology

The Hidden Costs of Technology Adoption in Facility Management - World Workplace Session Preview

Technology adoption isn't just about tools. It's about peop...

• Kyle Eldridge
• Andrew Steele
• Elizabeth Shelton

Occupancy & Human Factors

Decoding Emotional Intelligence: Using EQ to Lead Effectively in FM

Becky Spohn and Cherish Johnette unpack how emotional intelligence (EQ) shapes effective leadersh...

• Cherish Johnette
• Becky Spohn
• Elizabeth Shelton

Operations & Maintenance

Data-Driven Facilities: Bridging Gaps in Building Lifecycle Management

Dean Stanberry explores the shift in facility management from physical oversight to digital in...

• Dean Stanberry
• Elizabeth Shelton

Operations & Maintenance

The Future of Data Centers: What You Need to Know

Dean Stanberry talks with Jim Uhalt and Kyle Butler about keeping data centers resilient. They...

• Dean Stanberry
• Jim Uhalt
• Kyle Butler
• Elizabeth Shelton

FM Profession

How Tech and Mentorship are Transforming Facilities Management

Griffin Hamilton, host of the Modern Facilities Management Podcast, joins World Workplace Live...

• Griffin Hamilton
• Elizabeth Shelton

Technology

How ChatGPT is Impacting Young FM Professionals

Matt Tucker, IFMA’s Director of Research and Professor of Facility Management, speaks with FM ...

• Dr. Matt Tucker
• Christopher Bourke
• Mathias de Roeck
• Daniëlle van't Westeinde
• Elizabeth Shelton

Workplace

Tackling the Hybrid Workplace Dilemma

Erik Jaspers, Chair of IFMA EMEA’s Executive Board, sits down with author and speaker Rex Mill...

• Erik Jaspers
• Rex Miller
• Elizabeth Shelton

Technology

Cyber Threats Aren't Just IT's Problem Anymore

Lucian Niemeyer, CEO of Building Cybersecurity, joins Stacey Shepard to explore how IFMA’s new...

• Lucian Niemeyer
• Stacey Shepard
• Elizabeth Shelton

Technology

AI’s Impact on the Built Environment and IFM Service Delivery

Vik Bangia and James Waddell discuss how AI is transforming...

• James Waddell
• Vik Bangia
• Elizabeth Shelton

Workplace

From Crime Labs to R&D: Facility Management's Diverse Impact

Edward Wagoner talks with Lyle Gladney, Building Operations Director at Claremont Oaks, about ...

• Edward Wagoner
• Lyle Gladney
• Elizabeth Shelton

LATAM

Facility Management en LATAM: Retos y oportunidades

Valentina Pérez habla con Raúl Garcés y Jaime Pire sobre el crecimiento del facility managemen...

• Valentina Pérez
• Raúl Garcés
• Jaime Pire
• Elizabeth Shelton

Technology

A Strategic Guide to Transforming Facility Management with AI

Lorri Rowlandson of BGIS explores AI’s impact on FM and corporate real estate, outlining a thr...

• Lorri Rowlandson
• Elizabeth Shelton

Standards

From Codes to Compliance: NFPA Standards for Facility Managers

Brent Ward and Ray Bizal break down NFPA standards and why they matter for facility managers. Fro...

• Ray Bizal
• Brent Ward
• Elizabeth Shelton

LATAM

Impulsando a las mujeres en la industria de Facility Management en LATAM

Norma Pleitez, Vicepresidenta de IFMA México, y Rebeca Arguedas, CEO de UNRF Facility Services...

• Norma Pleitez
• Rebeca Arguedas
• Valentina Pérez

FM Profession

The Role of Mentorship and Strategic Career Planning in Expanding Opportunities for Women in FM

Kelsey Hirsch interviews Teena Shouse on the impact of women in FM, career growth, and the pow...

• Teena Shouse
• Kelsey Hirsch
• Elizabeth Shelton

Emerging Topics

Facility Management in Africa: Challenges and Successes

Join Christa Dodoo as she chats with Sampson Opare-Agyemang about IFMA Ghana’s 13+ year journe...

• Christa Dodoo
• Sampson Opare-Agyemang
• Elizabeth Shelton

Technology

Asset Life Cycles, Data Governance and Digital Twin Technology in FM

Today Mike Petrusky, the host of the “Workplace Innovator Podcast” & “Asset Champion Podca...

• Mike Petrusky
• Rhonda Small
• Elizabeth Shelton

Emerging Topics

Emerging FM Trends in Europe, Middle East, and Africa

Lara Paemen, Managing Director of IFMA EMEA, discusses five trends shaping facility management...

• Lara Paemen
• Elizabeth Shelton

Emerging Topics

6 Emerging Trends in Facility Management to look for in 2025

Dean Stanberry, IFMA’s immediate past chair, explores six emerging trends reshaping facility m...

• Dean Stanberry
• Elizabeth Shelton

Communication

Rewind: Networking Doesn't Have to Suck

Lindsay Young and Tim Pile return to discuss networking essentials for facility managers, shar...

• Lindsay Young
• Tim Pile
• Elizabeth Shelton

Operations & Maintenance

Delivering Value in FM: Balancing Cost, Care, and Client-First Strategies

Ross Green, Shanil Patel, and Charles Ng discuss balancing manpower and technology in FM, cove...

• Ross Green
• Charles Ng
• Shanil Patel
• Elizabeth Shelton

Sustainability

Circularity in Action: Using Data to Drive Sustainable Facilities

Garry Cooper and Dean Stanberry explore the implementation of a circular economy in facility m...

• Dean Stanberry
• Garry Cooper
• Elizabeth Shelton

Technology

Navigating AI in Facility Management: What You Need to Know

Tom Ryckaert and Erik Jaspers discuss the growing role of AI in FM, covering its effects on da...

• Tom Ryckaert
• Erik Jaspers
• Elizabeth Shelton

Technology

How Facility Managers Can Partner with CISOs to Safeguard Tech Choices

Learn how facility managers and CISOs can work together to prevent cybersecurity threats, ensu...

• Edward Wagoner
• Erik Hart
• Elizabeth Shelton

Technology

REWIND: Why Facility Managers Need to Prioritize Cyber Safety

Discover how facility managers can protect against cybersecurity threats, focusing on the coll...

• Lucian Niemeyer
• Stacey Shepard
• Rob Murchison
• Elizabeth Shelton

Leadership & Strategy

Adapting to Radical Change in Facility Management: World Workplace Education Session Preview

Industry leaders discuss the evolving landscape of FM, from AI and smart buildings to preservi...

• Mike Petrusky
• Kay Sargent
• Mayra Portalatin
• Lena Thompson
• Geoff Snavely
• Elizabeth Shelton

Sustainability

From Waste to Resource: Strategies for Circular Economy in Facility Management

Learn how facilities managers can drive sustainable practices in the real estate and construct...

• Sam Beere
• Andy Russell
• Lim Shu Xin
• Elizabeth Shelton

Workplace

Bridging FM and HR: A Path to Organizational Success

Dean Stanberry and Dr. Amy Dufrane discuss the strategic pa...

• Dean Stanberry
• Amy Dufrane
• Elizabeth Shelton

FM Profession

Advocacy in Action: A Look Ahead into IFMA's Advocacy Day

Discover the importance of advocating for the FM profession and provide details about the upco...

• Jason Callis
• Lynn Baez
• Lena Thompson
• Jeffrey Johnson
• Elizabeth Shelton

FM Profession

Designing Workplace Environments for Well-being, Inclusivity, and Efficiency

Dr. Matthew Tucker, Dr. Elisabeth Nelson, Sophie Schuller, and Chiara Tagliaro discuss how hyb...

• Dr. Matt Tucker
• Elisabeth Nelson
• Sophie Schuller
• Chiara Tagliaro
• Elizabeth Shelton

FM Profession

Kickstart Your FM Career: Insights from Young Professionals at World Workplace Europe 2024

Laurens Lamberts engages with young professionals at World Workplace Europe 2024, discussing t...

• Laurens Lamberts
• Mathias de Roeck
• Christopher Bourke
• Rani van Slembrouck
• Loes Thomassen
• Elizabeth Shelton

Risk Management

Key Strategies for Water Damage Emergencies

Stephanie Skordas and industry experts Mike Redd and Michael Haws share insights into building...

• Stephanie Skordas
• Mike Redd
• Michael Haws
• Elizabeth Shelton

Standards

Data Integration, ISO Standards, and Future Trends in Facility Management

Jim Whittaker and Ed Buckley dives into the evolving role of facility management, focusing on ...

• Jim Whittaker
• Ed Buckley
• Elizabeth Shelton

Technology

Technology Adoption and Digital Applications in Emerging Markets like India

Saji Sebastian speaks with industry experts about how IoT, automation, and emerging technologi...

• Saji Sebastian
• Manoj Parekh
• Kiran Rao
• Srikumar Narayan
• Elizabeth Shelton

Communication

Networking Doesn't Have to Suck

Host Lindsay Young and Tim Pile discuss the essentials of networking for facility managers, of...

• Lindsay Young
• Tim Pile
• Elizabeth Shelton

Technology

Mastering Cyber Safety: Insights into the Psychology of Cybercrime and Proactive Prevention Strategies

Stacey Shepard, Mark Hofmann, and Ted Ritter discuss how FMs can prevent cyber incidents by bu...

• Mark T. Hofmann
• Ted Ritter
• Stacey Shepard
• Elizabeth Shelton

FM Profession

Shaping the Future: IFMA's Insights on World Workplace, CFM Credentials, Research, and Education

Laurie Gilmer and Lara Paemen discuss the highlights from the World Workplace conference, focu...

• Lara Paemen
• Laurie Gilmer
• Elizabeth Shelton

Emerging Topics

El mundo del FM a través de los años en América Latina

Rafael Berumen, Eduardo Becerril y Norma Pleitez analizan la evolución del facility management...

• Norma Pleitez
• Eduardo Becerril
• Rafael Berumen
• Audrey Luttmann
• Elizabeth Shelton

Occupancy & Human Factors

Navigating the Labor Market: Strategies for Attracting and Retaining Talent

Quinn Heimann and Jason Wetherford from Aerotek share insights into attracting and retaining t...

• Quinn Heimann
• Jason Wetherford
• Elizabeth Shelton

Emerging Topics

Data - The New Currency

Dean Stanberry, Lisa Stanley, and Matt Tucker discuss OSCRE’s open-access data model and its r...

• Dean Stanberry
• Dr. Matt Tucker
• Lisa Stanley
• Elizabeth Shelton

Occupancy & Human Factors

Optimizing Hybrid Workplace Strategies Utilizing Data-Driven Insights

Rafa Guevara and colleagues from Office Space Software delve into how data-driven insights can...

• Rafa Guevara
• Ali Stewart
• CJ Frey
• Hardeep Singh
• Elizabeth Shelton

Occupancy & Human Factors

Room & Desk Reservation Solutions with Friction-Free Stickiness that Unleash Workspace Efficiency

Clyde Wang of IAdea discusses how friction-free stickiness and intuitive room and desk reserva...

• Clyde Wang
• Elizabeth Shelton

Operations & Maintenance

The Dynamics of Soft and Hard Services in Facilities Management

Mauro Ortelli, Jacqueline van Beek, and David Hogland discuss the shift from soft to hard serv...

• Mauro Ortelli
• David Hogland
• Jacqueline van Beek
• Elizabeth Shelton

FM Profession

Flipping the Script - IFMA Puts Mike Petrusky in the Interviewee Seat

Dean Stanberry flips the script as Mike Petrusky, host of Workplace Innovator, shares key insi...

• Dean Stanberry
• Mike Petrusky
• Elizabeth Shelton

Sustainability

Empowering the World to Breathe Better

David Karpook sits down with Erwin Hasselbrinck to discuss how Airthings uses the UN Sustainab...

• David Karpook
• Erwin Hasselbrinck
• Elizabeth Shelton

Workplace

Creating Spaces That Are Right for People

Chantal Spruit, Rob Klinkert, and Hannah Wilson examine workplace design through the lens of p...

• Chantal Spruit
• Rob Klinkert
• Hannah Wilson
• Elizabeth Shelton

Technology

Future-Ready FM: Navigating Careers in the Digital Age with George Westerman

Lara Paemen and George Westerman explore the need for upskilling in the digital age, discussin...

• George Westerman
• Lara Paemen
• Elizabeth Shelton

Sustainability

Rewind: Let's Talk Circular Economy and Innovation

Garr Punnett, Bharani Sankar, and Angel Bou discuss how circular economy models can benefit FM...

• Garr Punnett
• Bharani Sankar
• Angel Bou
• Elizabeth Shelton

Emerging Topics

Emerging Topics – 2023 Snapshot with Dean Stanberry

Dean Stanberry updates listeners on IFMA’s Emerging Topics Working Group and the related paper...

• Dean Stanberry
• Elizabeth Shelton

Risk Management

Why Facility Managers Need to Prioritize Cyber Safety

Stacey Shepard, Lucian Niemeyer, and Rob Murchison discuss the IFMA-Building Cyber Security pa...

• Stacey Shepard
• Rob Murchison
• Lucian Niemeyer
• Elizabeth Shelton

Workplace

Breaking Down Walls to Bring Open, Unprecedented Control to Buildings

Carl Coken and Sandeep Modhvadia highlight new technologies like digital twins and machine lea...

• Carl Coken
• Sandeep Modhvadia
• Elizabeth Shelton

Workplace

The Future of the Hybrid Workplace and Facilities Management of Audio-Visual Systems

Brian Reilly and Pat Birch discuss how COVID-19 reshaped work dynamics, emphasizing upgraded m...

• Pat Birch
• Brian Reilly
• Elizabeth Shelton

Standards

FM and ISO: Global Change at a Local Scale

Duncan Waddell and Adam Thordarson explore the ISO 41001 FM standards, explaining how these gl...

• Duncan Waddell
• Adam Thordarson
• Elizabeth Shelton

Sustainability

Achieve Net-Zero in 3 Steps: Strategies for Facility Professionals | Part 2

In part two, Laurie Gilmer, Paul Cartwright, and Kas Mohammed dive deeper into digitizing buil...

• Laurie Gilmer
• Kas Mohammed
• Paul Cartwright
• Elizabeth Shelton

Sustainability

Achieve Net-Zero in 3 Steps: Strategies for Facility Professionals | PART 1

Laurie Gilmer, Paul Cartwright, and Kas Mohammed discuss their paths toward achieving net-zero...

• Laurie Gilmer
• Kas Mohammed
• Paul Cartwright
• Elizabeth Shelton

Technology

Digitize Your FM Operations

Matt Dawson, Edward Wilson-Smythe, Dr. Jake Smithwick, and Jeffrey Saunders share practical st...

• Matt Dawson
• Edward Wilson-Smythe
• Jake Smithwick
• Jeffrey Saunders
• Elizabeth Shelton

Training

Sustainability: The Eric Teicholz SFP Scholarship Award

David Karpook talks to Eric Teicholz about his scholarship and its impact. Hear from previous ...

• David Karpook
• Eric Teicholz
• Richard Gunpat
• Mike Mafa
• Elizabeth Shelton

Sustainability

Balancing the ‘E’ and ‘S’ of ESG – Creating Offices that Benefit both People and the Planet

Michael Grant from Metrikus and Michael Przytula from Accenture explore how to balance energy ...

• Michael Przytula
• Michael Grant
• Elizabeth Shelton

Operations & Maintenance

Challenges of Preventative & Deferred Equipment Maintenance

David Trask, National Director at ARC Facilities, sheds light on the crucial aspects of preven...

• David Trask
• Elizabeth Shelton

Technology

Digitalization of FM: Exploring the Benefits and Challenges

Ted Ritter from IFMA is joined by Erik Jaspers of Planon and Jean Pierre Segers to discuss the...

• Ted Ritter
• Jean-Pierre Segers
• Erik Jaspers
• Elizabeth Shelton

Technology

Clean Tech is Cool!

Dr. Mark Bernstein, co-founder of EarthShot, introduces the Clean Tech Portal, a resource for ...

• David Karpook
• Mark Bernstein
• Elizabeth Shelton

FM Profession

Facility Management Trends in Europe

IFMA's Lauren Krueger talks to Jean Pierre Segers about the impact of AI, the Metaverse, and e...

• Lauren Krueger
• Jean-Pierre Segers
• Elizabeth Shelton

Technology

Future of Work Tech Trends

Hanna Graziano and Robert Norin from FM:Systems discuss the workplace technologies organizations ...

• Robert Norin
• Hanna Graziano
• Elizabeth Shelton

Workplace

DEIB in the Workplace: Conversations That Include Everyone

Jessica Bantom, author of Designing for Identity, joins host Dave Karpook to discuss how Di...

• David Karpook
• Jessica Bantom
• Elizabeth Shelton

FM Profession

World FM Day: Importance of Local and Global Engagement

We're celebrating World FM Day with Lara Paemen, Rebeca Arguedas, and Ted Ritter from IFMA! Toget...

• Lara Paemen
• Rebeca Arguedas
• Ted Ritter
• Elizabeth Shelton

Emerging Topics

How Digital Transformation is Changing FM with SCLogic CEO Michael Saldi

 Michael Saldi, CEO of SCLogic, explores the growing influence of digital transformation on the...

• Michael Saldi
• Elizabeth Shelton

Sustainability

SDG, NGO, DEI, GWI: The ABCs of Sustainable Development 

Discover how the IFMA Foundation and the field of Facility Management is supporting the 2030 S...

• David Karpook
• Diane Levine
• Elizabeth Shelton

Middle East

FM Trends in the Middle East with Heba Kamal, FMP, IFMA Instructor

Heba Kamal, FMP, IFMA Instructor and Country Manager at Tabreed Egypt, discusses what is shapi...

• Heba Kamal
• Elizabeth Shelton

Sustainability

A Conversation with Laurie Gilmer on the Vital Role of Sustainability in Facilities

IFMA's Kim Jackson sits down with Laurie Gilmer, Vice President and COO of Facility Enginee...

• Laurie Gilmer
• Chris Leake
• Kim Jackson

Workplace

Rise of Workplace Experience - An Opportunity for FMs

Andrew Mawson o...

• Andrew Mawson
• Chris Leake

Technology

Building a Future in FM: A Conversation with IFMA Scholar Mahnaz Ensafi

In this episode, Mahnaz Ensafi, PhD sits down with Stephen DeVito of Procon Consulting and ...

• Mahnaz Ensafi
• Stephen DeVito
• Chris Leake

Emerging Topics

The Enhancing Effects of Biophilia at the Workplace

As cities grow and workspaces become more vertical, reconnecting with nature can be a challenge. ...

• Thayla Bizarro
• Chris Leake

Emerging Topics

The Latest Emerging Topics in Facility Management

IFMA's First Vice Chair, Dean Stanberry shares the latest emerging topics in facility manag...

• Dean Stanberry
• Chris Leake

Training

The Power of Language and Involving Others for Successful Workplace Change

It has been said that 70% of change efforts fail. Employees and workplaces can’t afford tha...

• Lisa Whited
• Chris Leake

LATAM

La oportunidad para los servicios de IFM en América Latina

Luis Viña talks to IFMA's LATAM working group about Integrated Facility Management in Latin Ameri...

• Luis Viña
• Eduardo Becerril
• Norma Pleitez
• Rebeca Arguedas
• Chris Leake

Integrated Facility Management

Let's Talk Circular Economy and Innovation

Leadership from Rheaply, Garr Punnett and Bharani Sankar, and Angel Bou CEO, & Co-Founder at ...

• Garr Punnett
• Bharani Sankar
• Angel Bou
• Chris Leake

Emerging Topics

Boston Scientific Takes it to the Next Level with ISO 50001

In our kick-off episode, Graziella Sicilliano from the US Department of Energy sits down with Gre...

• Gaziella Siciliano
• Greg Lamson
• Chris Leake