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The Hidden Costs of Technology Adoption in Facility Management - World Workplace Session Preview

Episode Summary

Technology adoption isn't just about tools. It's about people. Kyle Eldridge interviews Andrew Steele about his World Workplace session, diving into the hidden costs of tech adoption and why culture and change management matter just as much as the software.

Episode Notes

In this special episode of Connected FM, Kyle Eldridge sits down with Andrew Steele for a preview of his upcoming World Workplace session. They dive into the true costs of technology adoption in facility management. Andrew shares insights from his research and real-world experiences, emphasizing the importance of understanding hidden costs, organizational behavior, and the need for a cultural change in technology adoption. He outlines four categories of costs that facility managers should consider and provides actionable strategies for successful implementation.