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Procon Consulting - An Interview with Mahnaz Ensafi, IFMA Scholar
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A Strategic Guide to Transforming Facility Management with AI
Episode Summary
Lorri Rowlandson of BGIS explores AI’s impact on FM and corporate real estate, outlining a three-layer approach to integration. With examples like a finance bot and HVAC optimization, she highlights practical innovation, responsible AI, and continuous learning.
Episode Notes
Lorri Rowlandson, head of strategy and innovation at BGIS, outlines a three-layer approach to AI integration: individual level desktop AI for job reengineering, operational level AI for enhancing internal efficiencies, and client value-driven AI for service improvement. She emphasizes the importance of practical innovation, responsible AI use, employee engagement, and continuous learning.
This episode is sponsored by Envoy.
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- Visit us at https://ifma.org
Show Contributors
- Lorri Rowlandson
- Elizabeth Shelton
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