The Never Normal: Rethinking Facility Management in the AI Era

Artificial intelligence is accelerating change across every industry, but simply adding AI to existing processes won't deliver lasting results. Recorded live at World Workplace Europe, Erik Jaspers is joined by Peter Hinssen and Mikis Waschl to explore how AI is reshaping facility management, why digital transformation was only the beginning, and what organizations must do to build stronger data foundations, embrace digital twins and rethink how value is delivered. They also discuss the economics of AI, Europe's role in the future of technology and why today's leaders must prepare for a world that is never normal.

This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma

Timestamps

• 00:00 Introduction

• 01:45 Meet The Guests

• 03:39 Digital Was Just Start

• 05:36 AI Goes Geopolitical

• 07:52 FM Outcomes And Twins

• 11:02 Data Foundations Matter

• 12:15 CarPlay For Buildings

• 16:12 Construction Productivity Gap

• 17:39 AI Economics And Pricing

• 22:26 Stop Pilot Snacking

• 23:49 Europe Digital Autonomy

• 26:07 Conclusion

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